Shipping
Orders generally ship within a few days,
but may take up to three business days to leave the studio.
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Domestic Orders: USPS has been doing an excellent job with it's domestic service with only slight delays on occasion. (see below for more info)
International Orders ship via UPS: We've found the USPS International service has been unreliable this past few years with long delays and no reliable tracking. This has caused lots of worry and concern for all. If you like to discuss shipping via USPS international (which is a more reasonable priced service) instead of UPS please email us. (see below for more info)
Detailed Shipping Info:
FOR ALL ORDERS: Once an item has shipped or been "delivered" we are not responsibility for any lost, damaged, or stolen packages.
SHIPPING WITHIN THE USA: All domestic orders are shipped via the USPS. When available- first class (without insurance) will propagate at checkout, otherwise all domestic parcels are shipped Priority Mail with Tracking. If you’d prefer another method, please make a note at checkout and email us to make other arrangements.
Use code: LOCAL for local pick-up in South Minneapolis.
INTERNATIONAL SHIPPING: We offer both Economy (USPS) (email us for this service) and International Expedited (UPS) shipping.
If you require a tracking number the only guarantee is International Expedited (UPS), which should arrive within 3-7 days. This service includes insurance and generally moves through customs with ease.
Please Note: For all orders shipping outside of the US the ship-to recipient will be responsible for any taxes or customs duties incurred. Unfortunately, we are unable to estimate the total amount of taxes or duties that may be due at time of delivery.
CANADA: Duties and Taxes are included in shipping via USPS First Class only. All other carriers will require customer to pay duties and taxes once the parcel has arrived.